Event Factor, Inc.

Satisfaction Survey

Please help improve the quality of service for future clients by completing this short survey:
   
Event Date:
Event Type:
Event Location:
Event Staff:
   
Quality of Customer Service via Telephone: Excellent  Good  Fair  Poor  N/A 
Quality of Customer Service via Internet: Excellent  Good  Fair  Poor  N/A 
Quality of Customer Service at Event: Excellent  Good  Fair  Poor  N/A 
Friendliness of your Entertainer: Excellent  Good  Fair  Poor  N/A 
Promptness of your Entertainer: Excellent  Good  Fair  Poor  N/A 
Professionalism of your Entertainer: Excellent  Good  Fair  Poor  N/A 
Entertainer's Performance: Excellent  Good  Fair  Poor  N/A 
Entertainer's Appearance: Excellent  Good  Fair  Poor  N/A 
System Appearance: Excellent  Good  Fair  Poor  N/A 
Sound Quality: Excellent  Good  Fair  Poor  N/A 
Overall Volume Levels: Excellent  Good  Fair  Poor  N/A 
Music Selection: Excellent  Good  Fair  Poor  N/A 
Incorporation of Your Requests: Excellent  Good  Fair  Poor  N/A 
Lighting Effects: Excellent  Good  Fair  Poor  N/A 
Equipment Appearance: Excellent  Good  Fair  Poor  N/A 
Quality of Games and Activities: Excellent  Good  Fair  Poor  N/A 
Interactiveness of Dancers: Excellent  Good  Fair  Poor  N/A 
Overall Customer Service: Excellent  Good  Fair  Poor  N/A 
Planning Assistance: Excellent  Good  Fair  Poor  N/A 
Entertainer's Cooperation with Other Vendors: Excellent  Good  Fair  Poor  N/A 
Overall Performance Rating: Excellent  Good  Fair  Poor  N/A 
   
Is there anything specific that can be improved upon?
Additional comments or suggestions?
   
Would you recommend this service to others? Yes  No
May your comments be shared with others? Yes  No
May your name be added to a list of references? Yes  No
   
Your Name (include organization name if applicable):
Your Email:
Your Phone:
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Thank you for your business and your valuable input!

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